Legal

Privacy and terms

Last updated: at launch

The company

The TAPPO service is operated by [TO COMPLETE: legal name], [TO COMPLETE: Québec enterprise number], based in Montréal, Québec. Questions: hello@tappocards.com.

Privacy officer

Under Québec’s Law 25, the person responsible for the protection of personal information is [TO COMPLETE: name and title], reachable at [TO COMPLETE: email].

What we collect from site visitors

Only what you type into a demo or order form yourself: business name, contact name, email, phone, business address, and whatever details you add. We use it to call you back and prepare the activation. It is never sold, rented or shared for advertising.

What we collect from our clients’ customers

Without a PULSE subscription, nothing: the card points straight at Google and no data passes through us. With PULSE, the tap goes through a TAPPO redirect address that records the timestamp, device type and card identifier, then forwards immediately. We never record the name, email or review content of the person tapping.

Processors

We rely on vendors for website hosting, email delivery and, where applicable, payment processing. An up-to-date list of those vendors and the countries where they process data is available on request at hello@tappocards.com. [TO COMPLETE: list the vendors once chosen.]

Retention and deletion

Demo and order requests are kept for the duration of the business relationship, then [TO COMPLETE: period]. You may request access, correction or deletion by writing to the privacy officer above; you will receive a reply within the 30 days required by law.

Cookies

This site sets no advertising cookies and no third-party trackers. [TO COMPLETE if analytics are added later.]

Card warranty

Cards are warranted for two years against manufacturing or chip defects under normal counter use. The warranty does not cover loss, theft, deliberate damage or a trip through the washing machine. A defective card is replaced free of charge.

PULSE subscription

No commitment, cancellable at any time from the dashboard or by email. Cancellation takes effect at the end of the current paid period; no prorated refunds. Cards already activated keep working indefinitely after cancellation.

What we do not guarantee

We guarantee no specific number of reviews, no average rating and no search ranking. Those outcomes depend on your service, your team and Google’s algorithms, over which we have no control.

Governing law

These terms are governed by the laws applicable in Québec. Any dispute falls to the courts of the judicial district of [TO COMPLETE].